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Slack Integration

Connect NirmIQ to Slack for seamless notifications and collaboration.

Overview​

NirmIQ's Slack integration enables real-time notifications for key events and collaborative features directly within your Slack workspace. The integration supports both personal and organization-level Slack connections with granular permission controls.

Features​

Real-time Notifications​

Receive instant notifications in your Slack channels for:

  • Project Updates: New projects, requirement changes, FMEA analysis completion
  • Collaboration Events: @mentions, comments, task assignments
  • System Alerts: Maintenance notifications, security updates, feature releases
  • Approval Workflows: Requirement approval requests and status changes

Notification Channels​

  • Personal Notifications: Direct messages for personal events
  • Project Channels: Channel-specific notifications for project activities
  • Organization Alerts: Company-wide announcements and updates
  • Custom Webhooks: Connect to any Slack channel or external system

Setup and Configuration​

Personal Slack Integration​

Prerequisites​

  • Slack workspace with permissions to add apps
  • IntelliSE account with notification preferences access

Installation Steps​

  1. Navigate to Settings

    • Click your profile avatar in the top-right corner
    • Select "Settings" from the dropdown menu

  2. Access Slack Integration

    • Scroll to "Integrations" section
    • Click "Connect to Slack" button

  3. Authorize Application

    • You'll be redirected to Slack's OAuth page
    • Select your workspace
    • Grant necessary permissions:
      • Send messages as you
      • Access your profile information
      • Read basic channel information

  4. Configure Notification Preferences

    • Choose notification types you want to receive
    • Set your preferred notification frequency
    • Select time zones for scheduling notifications

Personal Notification Settings​

{
  "personal_notifications": {
    "project_updates": true,
    "mentions": true,
    "approvals": true,
    "system_alerts": false,
    "frequency": "immediate",
    "quiet_hours": {
      "enabled": true,
      "start": "22:00",
      "end": "08:00"
    }
  }
}

Organization Slack Integration (Admin Only)​

Requirements​

  • Organization Admin or Super Admin permissions
  • Advanced or Enterprise subscription tier
  • Slack workspace administrator access

Organization-Wide Setup​

  1. Access Admin Dashboard

    • Login as organization admin
    • Navigate to Admin → Integrations

  2. Install Slack App

    • Click "Install Slack Integration"
    • Choose installation scope (personal vs. organization)
    • Authorize the app for your workspace

  3. Configure Organization Settings

    • Set default notification channels
    • Define notification templates
    • Configure approval workflows

Channel Configuration​

Project-Specific Channels​

Associate Slack channels with specific IntelliSE projects:

  • Automatic Channel Creation: Let IntelliSE create channels for new projects
  • Manual Channel Mapping: Map existing Slack channels to projects
  • Multi-Channel Support: Send different notification types to different channels

Notification Channel Mapping​

Project: "Autonomous Vehicle FMEA"
├── #av-requirements → Requirement updates
├── #av-fmea → FMEA analysis notifications
├── #av-approvals → Approval workflow messages
└── #av-general → General project updates

Notification Types​

Project Notifications​

Requirement Updates

🆕 New Requirement Created
Project: Autonomous Vehicle FMEA
Requirement: REQ-AV-001 - Vehicle Safety System
Created by: John Doe
View: https://app.nirmiq.com/projects/av-fmea/req/123

FMEA Analysis Complete

✅ FMEA Analysis Complete
Project: Power Systems Design
Analysis: Critical Component Failure Modes
Findings: 3 High Risk items identified
Duration: 45 minutes
Review: https://app.nirmiq.com/projects/power/fmea/456

Collaboration Notifications​

@Mentions

👤 You were mentioned
John Doe mentioned you in: Vehicle Requirements Discussion
"Alice, can you review the braking system requirements?"
Thread: https://app.intellise.com/projects/av/threads/789

Task Assignments

📋 Task Assigned
New task assigned to you: "Review FMEA for Battery System"
Due: Today, 5:00 PM
Assigned by: Sarah Chen
Complete: https://app.intellise.com/tasks/101

Approval Workflows​

Approval Requests

⏳ Approval Required
Document: System Architecture Specification v2.1
Requested by: Mike Johnson
Review deadline: 2025-10-25
Approve: https://app.intellise.com/approvals/202

Approval Status Updates

✅ Approval Granted
System Architecture Specification v2.1
Approved by: Engineering Manager
Next step: Implementation phase
View: https://app.intellise.com/projects/arch/approve/202

Advanced Configuration​

Custom Notification Templates​

Customize notification appearance and content:

Template Variables

  • {user.name} - User who triggered the event
  • {project.name} - Project name
  • {entity.type} - Type of item (requirement, FMEA, etc.)
  • {entity.id} - Unique identifier
  • {timestamp} - Event timestamp
  • {url} - Direct link to item

Custom Template Example

🚨 **{entity.type} Update** 🚨
**Project**: {project.name}
**Updated by**: {user.name}
**Details**: {entity.description}

🔗 [View Details]({url})

*Posted: {timestamp}*

Notification Filters​

Create advanced filters to control when notifications are sent:

Time-Based Filters

  • Business hours only (9 AM - 6 PM)
  • Weekday notifications only
  • Custom quiet periods

Content-Based Filters

  • Only high-priority items
  • Specific requirement types
  • FMEA items above risk threshold
  • Changes by specific users

Channel Routing

{
  "filters": [
    {
      "condition": "risk_level >= 8",
      "channel": "#critical-alerts",
      "template": "high-risk-template"
    },
    {
      "condition": "author == 'QA Team'",
      "channel": "#qa-updates",
      "suppressed": ["mention"]
    }
  ]
}

Collaboration Features​

Slack Integration with Requirements​

Comment Thread Synchronization

  • IntelliSE comments appear in Slack threads
  • Slack replies sync back to IntelliSE
  • Maintain conversation context across platforms

Requirement Linking

  • Share requirement links in Slack channels
  • Automatic rich previews with requirement details
  • Inline requirement expansion

File Sharing

  • Upload attachments to requirements from Slack
  • View requirement documents directly in Slack
  • Collaborative document review workflows

Team Communication​

Project Announcements

  • Broadcast important updates to all team members
  • Schedule recurring project status updates
  • Integration with project milestone notifications

Meeting Integration

  • Meeting reminders and agendas
  • Post-meeting action item tracking
  • Automated follow-up notifications

Security and Permissions​

Permission Levels​

Personal Integration

  • Can only send notifications to your own DMs
  • Limited to public channel access
  • Personal notification preferences only

Organization Integration

  • Send notifications to any workspace channel
  • Manage notification policies for entire organization
  • Configure approval and collaboration workflows

Privacy Controls​

Data Handling

  • End-to-end encrypted notification content
  • No sensitive project data in notification URLs
  • Configurable data retention policies

User Consent

  • Users must explicitly opt-in to Slack notifications
  • Granular control over notification types
  • Easy unsubscribe options

Troubleshooting​

"Failed to Connect Slack"​

Symptoms: Integration setup fails during OAuth

Possible Causes:

  • Insufficient Slack permissions
  • Workspace restrictions on app installations
  • Network connectivity issues
  • Invalid Slack workspace URL

Solutions:

  • Verify Slack admin permissions
  • Check workspace app installation policies
  • Retry connection with different browser
  • Contact Slack workspace administrator

"Notifications Not Appearing"​

Symptoms: Setup succeeds but no notifications received

Possible Causes:

  • Incorrect channel permissions
  • Notification filters blocking messages
  • Muted Slack channels
  • Time-based filters active

Solutions:

  • Verify bot has channel access
  • Check notification filter settings
  • Review Slack notification preferences
  • Test with public channel first

Rate Limiting Issues​

Symptoms: Sporadic notification delivery failures

Slack API Limits:

  • 1 message per second per channel
  • 10,000 messages per day per token
  • Burst limits for high-volume periods

Optimizations:

  • Batch related notifications
  • Implement smart throttling
  • Use summary digests for high-frequency events

Best Practices​

Notification Management​

Channel Organization

  • Create dedicated channels for different project phases
  • Use channel topics to document notification types
  • Regularly review and clean up unused channels

Notification Hygiene

  • Set appropriate quiet hours for personal notifications
  • Use mentions sparingly to avoid notification fatigue
  • Configure different alert levels for different event types

Integration Planning​

Pilot Program

  • Start with small team for initial testing
  • Gradually expand to more channels and users
  • Gather feedback before full organization rollout

Governance

  • Establish notification policies for your organization
  • Train users on appropriate notification usage
  • Regular audit of integration usage and effectiveness

Need Help?​

Integration Support

Reported Issues

Slack integration enhances collaboration and keeps your team connected. Configure your preferences today and streamline your workflow! 🚀